ThriftX

Support

Thanks for using ThriftX!

If you have a question, found a bug, or want to suggest a feature, send us an email:

Email support@thriftx.shop

We typically respond within 1–2 business days.

Common questions

How do I delete my account?

Open the app → Profile tab → Delete Account. Confirms twice, then your data is permanently removed within 30 days.

Why don't I see results from all marketplaces?

Some marketplaces occasionally block our scraping or rate-limit us. We rotate through marketplaces every 15 minutes — different ones may show up at different times. If something's persistently broken, let us know.

Can I purchase items directly in the app?

No. ThriftX is search-only. Tapping "View on marketplace" opens the original listing in the marketplace's app or website, where you complete the purchase.

Is ThriftX affiliated with eBay / Depop / Poshmark / etc.?

No. We aggregate publicly available listings and link out to the original seller. We are independent.